frequently asked questions

There are a few options for scheduling.

1. You can call Tovana Counseling at 608-344-5400. 
2. You can send us a message online using our contact us page.
3. New clients can request an appointment online here.
4. Current clients can schedule an appointment by signing into their Simple Practice client portal here.

At Tovana Counseling, we do not want the cost of therapy to be a barrier for you.  We strongly believe everyone deserves affordable mental health care.  The cost of your session depends on the type of service requested.  We are able to offer a sliding fee scale for clients who do not use insurance.  Please contact us for more information. 

Tovana Counseling is in-network with the following insurances:

- Quartz 

- Dean Health Plan

- The Alliance of Wisconsin 

- United HealthCare

* Please contact your insurance to verify benefits and copays before your appointment. *

We understand that sometimes unexpected things come up.  Respectfully, Tovana Counseling requests 24 hour notice of cancellation.  If you do not contact us at least 24 hours before your appointment, you will be charged a late cancellation fee for the session.  

The frequency of counseling sessions with Tovana Counseling will depend on your individual needs and goals. Some clients may benefit from weekly sessions, while others may attend bi-weekly or monthly appointments.  Therapists often meet once a week with new clients in order to establish a therapeutic rapport.

* Tovana Counseling does not have an after-hours or crisis support therapist. *

• If you are experiencing a mental health emergency and you live in Dane County, please contact Journey Mental Health at 608-280-2600
• You can reach the National Suicide Prevention Hotline by calling  or texting 988      
• You can text HOME to 741741 to connect with the Crisis Text Line

** If you believe you in danger, please call 911 or go to your nearest emergency room. **